Careers

Key Responsibilities

• Lead or participate in multiple projects by completing and updating project documentation, managing project scope, adjusting schedules when necessary, determining daily priorities, ensuring efficient and on-time delivery of project tasks and milestones, following proper escalation paths, and managing customer

• Provide leadership to team members and peers by collaborating with others, articulating ideas and viewpoints to senior management, peers, and others, identifying and initiating projects, managing resources; driving the resolution of issues; and holding self and team accountable for results

• Collaborate closely with developers to implement the requirements, and provide necessary guidance to testers during the QA process

• Elicit and clearly document business and systems requirements

• Assess business process and system inefficiencies

• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes

• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes and new responsibilities

• Identify ways to increase adoption and internal/external customer satisfaction

• Understand and negotiate the needs and expectations of multiple stakeholders

• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and updates

• Strong in problem solving and communication.

Desired Skills and Experience

• Must have experience working on large scale projects as well as handling day-to-day operational requests from the business

• Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills

• Understanding of payment domain will be an advantage

• The technical background will be added advantage